Apply Now

TERMS AND CONDITIONS

Seating Simplified™ Program
Last updated: 20 April 2026

1. About these Terms

These Terms and Conditions (Terms) govern your purchase of, access to, and participation in the Seating Simplified™ program and any related products, services, communities, and materials (the Program) offered by Worx Enterprise Pty Ltd (ABN 78 688 825 407) trading as Wheelie Worx (we, us, our), including via the website wheelieworx.com.

By purchasing, enrolling in, or accessing any part of the Program, you (“you”, “your”, “Client”) agree to be bound by these Terms. If you do not agree with any part of these Terms, do not purchase or use the Program.

 

2. Acceptance and Eligibility

  • You must be at least 18 years of age and have legal capacity to enter into this agreement.
  • If enrolling on behalf of an organisation, you confirm you have the authority to bind that organisation.
 

3. What the Program Includes

The Seating Simplified™ Program includes the following:

  • Ninety (90) days of one-to-one access to your coach, commencing on the program start date notified to you at enrolment (unless otherwise specified)
  • Twelve (12) months of group coaching calls for a period from the program start date unless otherwise specified. Group coaching call times, frequency, and format are subject to change at our discretion. This may include changes to scheduled times, including outside of usual hours, to accommodate travel, availability, or other operational requirements. We may, at our discretion, cancel or reschedule a group coaching call where no participants have registered to attend within 24 hours of the scheduled start time.
  • Lifetime access to the core Seating Simplified™ curriculum, as updated from time to time, for as long as we make the curriculum available. We may update, improve, add to, remove, or modify elements of the Program (including curriculum content, session cadence, platforms, or tools) at our discretion. Where a change is material, we will act reasonably and in good faith and will not materially reduce the core value of the Program you have paid for. “Lifetime access” means for so long as we continue to make the curriculum available. If we permanently discontinue the curriculum, we will give you reasonable notice and, where practicable, a means to download or retain materials you have properly accessed
 

4. Nature of the Program

The Program is education, coaching, and support.

It is not:

  • Clinical supervision
  • Medical or occupational therapy advice specific to a patient
  • Legal or regulatory advice
  • A done-for-you service

You remain fully responsible for your own clinical decisions, prescriptions, and professional obligations.

5. Fees and Payment

  • The fees payable for the Program are the fees in force at the time of your enrolment, as set out in your order confirmation
  • Fees may be paid either by a one-time upfront payment or, where offered, by instalments under an agreed payment plan
  • All fees are inclusive of GST where applicable, unless otherwise stated

Payment Plans:

  • Are a method of payment, not a subscription
  • Do not allow cancellation of remaining fees

Missed payments may result in:

  • Suspension of access
  • Acceleration of the remaining balance
 

6. Failed and Late Payments

If a scheduled instalment payment fails or is not received by its due date, we may suspend your access to the Program (including 1:1 access, group calls, curriculum, and community) until payment is made.

If a payment remains outstanding for more than 14 days, we may, at our discretion, accelerate the balance owing so that the full remaining Program fee becomes immediately payable.

You are responsible for any reasonable costs we incur in recovering overdue amounts, including payment processor fees and debt recovery costs, to the extent permitted by law.

Suspension or acceleration under this clause does not release you from your obligation to pay the Program fee in full.

 

7. Refunds — Default Position

Because of the significant time, intellectual property, and one-to-one access delivered from the outset of the Program, all sales are final and no refunds are offered, except:

  • Where required by the Australian Consumer Law or other applicable law; or
  • Where you qualify under the Conditional Money-Back Guarantee in clause 8 below

Nothing in this clause excludes, restricts, or modifies any rights or remedies you have under the Australian Consumer Law, including the consumer guarantees.

 

8. Conditional Money-Back Guarantee

We stand behind the Program. If you have put in the work and are genuinely not satisfied with your results, we will make it right.

 

8.1 How to claim

To claim under the Guarantee, you must email us at education@wheelieworx.com within thirty (30) days of your Program start date, with the subject line “Conditional Money-Back Guarantee — Claim”, and include:

  • Your full name and enrolment email
  • A brief, good-faith explanation of why you are not satisfied with your results
  • Evidence of participation
 

8.2 Qualifying Conditions

To qualify for the Guarantee, you must have:

  • Attended at least two (2) scheduled 1:1 coaching calls
  • Submitted required work or engagement requested
  • Completed at least five (5) lessons of the core curriculum beyond the orientation module
 

8.3 Our promise

If conditions are met, we will:

  • Refund the fees you have paid; or
    • Continue working with you 1:1 at no additional cost until you are satisfied

If a refund is issued, access to the Program will be terminated.

 

8.4 What the Guarantee does not cover

  • Claims submitted after 30 days
  • Failure to meet qualifying conditions
  • Breach of these Terms
  • External circumstances outside our control
 

9. Your Commitments

You agree to:

  • Attend scheduled calls on time
  •  Apply the frameworks in practice
  • Keep Program materials and discussions confidential (see clause 12)
  • Not share access or materials
 

10. Clinical Responsibility and Case Support

You acknowledge that:

  • You retain full responsibility for all clinical decisions, prescriptions, and outcomes
  • Any feedback or guidance provided by Wheelieworx is general in nature
  • It must not replace your independent clinical reasoning

We do not:

  • Approve or take responsibility for prescriptions
  • Act as a supervisor or governing body

You are responsible for complying with all relevant professional, regulatory, and legal requirements.

 

11. Community and Peer Contributions

The Program includes community discussion and peer support.

You acknowledge that:

  • Other members may share opinions or experiences
  •  These are not verified or endorsed by Wheelieworx
  • You must use your own judgement when considering any advice

Wheelieworx is not responsible for actions taken based on community discussions.

 

12. Confidentiality

What you share in 1:1 calls and group calls, and what other Clients share, is confidential.

You must not disclose or publish another Client’s personal information, contributions, or case details outside the Program without consent.

 

13. Intellectual Property

We own all intellectual property in the Program.

You are granted a limited licence to use materials for your own learning and professional practice.

You must not:

  • Share, reproduce, or distribute materials
  • Use materials commercially to train others
  • Build competing programs using our content
 

14. Wheelchair Warrior™ Recognition

Recognition as a Wheelchair Warrior™ is awarded at the sole discretion of Wheelieworx.

While recognition is not automatic, it will often be awarded to participants who:

  • Complete all core Seating Simplified™ modules
  • Submit a minimum of three (3) relevant case examples for review
  • Actively engage with the Program and community to a level consistent with Level 5 participation
 

We reserve the right to:

  • Approve or deny recognition
  • Request additional evidence or case examples
  • Remove recognition if professional standards are not maintained
 

This ensures the integrity and credibility of the Wheelchair Warrior™ standard.

15. Recordings and Your Contributions

We may record calls for training and educational purposes.

You grant us a licence to use feedback, testimonials, and de-identified case examples.

We will not post any recordings outside of the community without your consent. 

Any public recordings will have you and any clients visually deidentified to the best of our abilities. 

 

16. Community Conduct

You must not:

  • Harass or abuse others
  • Share inappropriate content
  • Promote competing services
  • Share other members’ content without consent
 

We may remove access without refund if breached.

 

17. Privacy

We handle personal information in accordance with our Privacy Policy found at www.wheelieworx.com/privacy-policy.

 

18. Australian Consumer Law

Nothing in these Terms excludes your rights under Australian Consumer Law.

 

19. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for clinical outcomes
  • We are not liable for indirect or consequential loss
 

Total liability is limited to fees paid.

 

20. Indemnity

You agree to indemnify Wheelieworx against claims arising from:

  • Your clinical decisions
  • Misuse of materials
  • Breach of these Terms
 

21. Suspension and Termination

We may suspend or terminate access if you:

  • Breach these Terms
  • Fail to pay
  • Disrupt the Program

No refunds apply outside clause 7 or 8.

 

23. Dispute Resolution

We will attempt to resolve disputes in good faith before legal action.

 

23. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

 

24. Changes to These Terms

We may update these Terms with reasonable notice.

 

25. General

These Terms form the entire agreement.

 

26. Contact Us

Worx Enterprise Pty Ltd
Email: education@wheelieworx.com
Website: wheelieworx.com

Sign In